| Helicon’s services are secure and reliable. Utilizing a wide range of security measures, it promises 99% uptime in its performances, leaving very minimal downtime that’s maximized through maintenance and systems upgrade. |
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| DATABASE SECURITY Access to restricted area is controlled. The useof flash drives or recorders is likewise limited. |
| BIOMETRIX ACCESS Fingerprints allow access to the floor and to log in and out daily. |
REDUNDANCY AT REMOTE SITE Remote facilities are available to cater to disaster recovery. |
| IP WEBCAM AND CLOSED CIRCUIT TV (CCTV) |
| POWER GENERATOR ON STANDBY FOR 24 HOURS |
| ROUND-THE-CLOCK TECHICAL SUPPORT |
“No Compromise” Security
Helicon Technology is not just a customer care center or traditional call center, but a leader in customer management and business process outsourcing solutions with extensive experience across diverse markets.