| Helicon’s service packages can be custom-built to meet individual industries’ varying needs, standards and capabilities. The packages are configured to suit different business models. |
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| “FACILITIES-ONLY” OR “MANNED” SERVICES Option to choose between using Helicon’s workstations with or without manpower. The usage is billed per seat per period of time. |
| SERVICES SPECIFIC Pricing models are available for specific types of call center service. Options are Inbound only. Outbound only, mix of Inbound and Outbound. Add-on Off-ACD options like Live Chat, Email and Transcription are also available. |
Flexible Package Plans
Helicon Technology is not just a customer care center or traditional call center, but a leader in customer management and business process outsourcing solutions with extensive experience across diverse markets.