| Helicon’s product include all the features a client needs to operate efficiently. | |
|---|---|
| FOR OUTBOUND CALL SUPPORT | FOR INBOUND CALL SUPPORT |
| VoIP Connectivity • Predictive Dialer (optional) | Interactive Voice Response Systems |
| Voice Recording • Quality Monitoring • Call Scripting | Automatic Call Distribution • Voice Recordings |
| Dialer (a hosted service) | VoIP Connectivity • Quality Monitoring |
Call Center
Helicon Technology is not just a customer care center or traditional call center, but a leader in customer management and business process outsourcing solutions with extensive experience across diverse markets.